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Terms and Conditions

 

Terms and Conditions for The Savage Box

1. Introduction

Welcome to The Savage Box! These Terms and Conditions outline the rules and regulations for the use of our eCommerce website. By accessing or using our site, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

2. Definitions

  • “The Savage Box” refers to the company operating this eCommerce platform.
  • “User,” “You,” or “Your” refers to anyone who accesses or uses our website.
  • “Products” refers to all items available for purchase on our website.

3. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or have parental consent to use this site. You also agree to provide accurate information during registration and maintain its accuracy.

4. Changes to Terms

The Savage Box reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Continued use of the site after changes constitutes acceptance of those changes.

5. User Accounts

To purchase products, users may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.

6. Product Information

We strive to provide accurate product descriptions and pricing; however, we do not warrant that product information is error-free, complete, or current. Prices are subject to change without notice.

7. Orders and Payment

All orders placed through The Savage Box are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

Payment must be made at the time of purchase via accepted payment methods listed on our site.

8. Shipping and Delivery

Shipping times may vary based on location and availability of products. The Savage Box is not responsible for delays caused by third-party shipping services or unforeseen circumstances.

9. Returns and Refunds

Our return policy allows returns within a specified period after receipt of goods (typically 30 days). Products must be unused and in original packaging for a full refund, excluding shipping costs unless otherwise stated.

10. Intellectual Property Rights

All content on The Savage Box website, including text, graphics, logos, images, and software, is owned by us or licensed from third parties and is protected by intellectual property laws.

Users may not reproduce, distribute, or create derivative works from any content without prior written permission from The Savage Box.

11. Limitation of Liability

To the fullest extent permitted by law, The Savage Box shall not be liable for any indirect, incidental, special, consequential damages arising out of or in connection with your use of our website or products purchased through it.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under these terms shall be resolved in accordance with local laws applicable in that jurisdiction.

13. Contact Information

For questions about these Terms and Conditions or other inquiries related to The Savage Box, please contact us at [insert contact email].

Return and Refund Policy

 

RETURN AND REFUND POLICY FOR THE SAVAGE BOX

1. Introduction

At The Savage Box, we strive to ensure that our customers are completely satisfied with their purchases. This Return and Refund Policy outlines the terms and conditions under which returns and refunds will be accepted.

2. Eligibility for Returns

To be eligible for a return, the following criteria must be met:

  • Items must be returned within 30 days of the purchase date.
  • Products must be unused, in their original packaging, and in the same condition as received.
  • Proof of purchase (receipt or order confirmation) must accompany the return.

3. Non-Returnable Items

Certain items are non-returnable, including:

  • Gift cards
  • Downloadable software products
  • Personal care items (such as cosmetics or hygiene products)
  • Any item marked as final sale

4. Return Process

To initiate a return:

  1. Contact our customer service team at support@thesavagebox.com to request a return authorization.
  2. Once authorized, securely package the item(s) you wish to return.
  3. Ship the package to the address provided by our customer service team.
  4. Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Refund Process

Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved:

  • The refund will be processed back to your original payment method within 7–10 business days.
  • Please note that depending on your bank or credit card company, it may take additional time for the refund to reflect in your account.

6. Exchanges

If you need to exchange an item for a different size or color, please follow the same process as outlined above for returns. Once we receive your returned item, we will send out the exchanged product based on availability.

7. Damaged or Defective Items

If you receive a damaged or defective item:

  1. Contact us within 48 hours of receipt at support@thesavagebox.com with details and photos of the issue.
  2. We will provide instructions on how to proceed with returning the damaged item and obtaining a replacement or refund.

8. Changes to This Policy

The Savage Box reserves the right to update this Return and Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

For any questions regarding this policy, please contact our customer service team at support@thesavagebox.com.

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